PAKISTAN, SINGAPORE, OCTOBER 24, 2002 - Muslim Commercial Bank largest private bank in Pakistan and System Access, a leading global universal banking solutions provider, are pleased to announce the signing of agreements to select SYMBOLS to run the bank's business operations.

The Bank will be implementing the full suite of the latest version of SYMBOLS Version 8. Muslim Commercial Bank will run SYMBOLS eFinance modules to deliver personalised services to its customers over multiple delivery channels, while SYMBOLS Enterprise Operations Center will serve as its core banking transaction processing engine.

By implementing SYMBOLS, Muslim Commercial Bank aims to raise the level of its customer service and its time to market in new product offerings for its three core banking businesses in Corporate, Commercial and Consumer Banking - retaining its market leadership as Pakistan's progressive Bank.

"On the technology front, we are impressed with SYMBOLS's multi-tier architecture. It gives us the scalability for future growth - a critical consideration in meeting the real-time needs of our extensive ATM network, over 1,000 branch network and growing online services. The adoption of Java-based technology also provides an added advantage for easy integration of our legacy systems" says Mr. Ali Munir, Senior Executive Vice President, MCB.

SYMBOLS application architecture is centered around a customer relationship management foundation that facilitates customer knowledge, interaction, and relationship development and better management of risk at the customer level.

Commenting on the business benefits, Mr. Ali Munir says, "The customer centric nature of SYMBOLS allows us to enjoy a complete 360-degree view of our customers' interaction profile across the Bank, with a consistent dialogue between our customers and the Bank across multiple service delivery points."

"Muslim Commercial Bank requires a proven, scalable system that addresses both speed-to-market for new products and services with excellent customer service levels across the bank in real-time. SYMBOLS has again proved itself to satisfy every aspect of technology and functionality as a true universal banking solution." comments Mr. Ramesh Nava, Senior Vice President, Asia-Pacific Operations, System Access.

System Access will provide implementation, training and support to Muslim Commercial Bank.