| Smart Card / Debit Card | Features | Support | Security Tips | FAQs |
| Smart Support |
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|  Whether you are travelling for business, vacation, or performing Haj or Umrah, SmartCard gives you access to your bank account in Pakistan. Your International SmartCard with Maestro and Cirrus logos is welcome at over 5 million merchant establishments displaying the Maestro signs at their outlets. In addition, your card is accepted at 634,000 ATMs with Cirrus logo.
Your international SmartCard
gives you round-the-clock convenience and helps avoid unfavorable
exchange rates of money changers as well as time wasted in providing documentation
while converting traveler cheques. |
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| Currency Conversion |
USD (US Dollar)* amounts are converted to PKR (Pak Rupee) at the exchange rate specified by the State Bank of Pakistan for card transactions.
For ATM transactions, $3 or 2.75% of cash withdrawn (whichever is higher) will be charged on international transactions and $1 will be charged for balance information.
International usage of your card is governed by the rules and regulations of State Bank of Pakistan.
* Your transactions in other currencies are converted into US dollars at Mastercard specified exchange rates. |
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| Spending Limits |
| Only MCB gives you the flexibility to choose from
a range of card usage limits.SmartCard
is available in the Classic and Gold category. With these card
categories, supplementary cards for your family members are also available.
The difference between the Classic and Gold categories is based on their
purchasing and withdrawal limits as given in the following table:
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ATM
Withdrawal
Limit (Rs.) |
POS
Purchasing
Limit (Rs.) |
| International |
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| Classic |
15,000 |
100,000 |
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Gold |
25,000 |
150,000 |
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| Reporting a Dispute |
| Incase you notice any discrepancy either after completing a transaction or on reconciling the transaction slips on receipt of your statement, notify the bank within 7 days by filling out a Dispute Resolution Form. This form is available at your branch |
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| Lost or Stolen Card |
| If your card is lost or stolen or you suspect your PIN is compromised, it is important that you report it immediately so that we can block/cancel the card and reissue a new card. Call the 24-hour MCB Call Centre on 0800-69622 and get an acknowledgment reference number or report to the Manager of your MCB Online branch and receive a written acknowledgment. (Please always quote the acknowledgment reference number in all your subsequent correspondence) |
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