MCB Bank Pakistan

Manager Business Support

Division	Department	Reports to
Business Support, Products & Project Management	Business Support & Projects Management	Unit Head Business Support, Campaigns & Marketing Initiatives

JOB Description

Responsible for develop business support plans by coordinating with all business areas. Cross functional coordination for new business development and digital banking program implementation across the board. Provide support in new products initiatives, competition scans and business uptake.

PRINCIPAL ACCOUNTABILITIES

No.	Accountability	%Time
1	Identify new business opportunities by initiating different product analysis, completion scan and data analysis to support in achieving business goals.	20%
2	Training need identification related to Banking product knowledge, regulatory compliance and business techniques.	20%
3	Implementation of new business tools and technologies, customer relation management system on entire business network to enhance efficiency	20%
4	Cross Functional special projects implementation (Projects including BRD reviews, system testing, activities planning etc) on entire Retail Network to support business and offering new products to customers.	20%
5	5 Coordinate with all business areas for new business need identification, required analytics and implementing new product initiatives 20%	20%

KNOWLEDGE AND EXPERIENCE

Knowledge and Skills	Excellent writing and analytical skills Business Management and automation Retail Process Transformation Relevant retail product knowledge Proficiency with Microsoft Office Suite
Experience Profile	Graduation / Masters 3-4 Years of business support, product, project and digital transformation
Behavioral Competencies	Solid organizational skills, including attention to detail, multi-tasking, time management, and adaptability Hardworking, self-starter, able to set own priorities

Additional Information

Any other assignment as per directives of Line Management.

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position, Please visit https://careers.mcb.com.pk/

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Manager Business Support

JOB Description

PRINCIPAL ACCOUNTABILITIES

KNOWLEDGE AND EXPERIENCE

Additional Information

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