MCB Bank Pakistan

Branch Manager

Department	Reports to
Privilege Banking Division	GM Privilege Banking

JOB Description

Leading MCB Privilege Banking branch to deliver world class client experience & a highly profitable business.

PRINCIPAL ACCOUNTABILITIES

No.	Accountability
1	Designing and then effectively executing a business strategy to run a Privilege branch in a highly profitable way: meeting the monthly, quarterly and annual budget.
2	Actively soliciting new clients and relationships to grow the branch balance sheet and deposits. Focusing on current accounts, followed by saving accounts & fixed deposits.
3	Focusing on deepening existing relationships through service excellence, upsell, and cross sell to enhance client-stickiness and client-engagement.
4	Driving Privilege Banking branch as a one-stop-shop bank for a client’s all financial needs: personal (consumer/banca/investments), commercial, corporate banking.
5	Being a role model for the team with respect to new sales (client field calling), relationship management (listening & understanding client needs), & service excellence (solution focused).
6	Reviewing internal processes and procedures for continuous improvement to simplify and ease out client service delivery.
7	Owning the exterior and interior physical space of the branch setting industry standards for cleanliness, friendliness, and welcoming environment.
8	Diligently enforcing bank’s/regulatory (i) ‘know your customer’ policies, (ii) anti-money laundering policies, and (iii) delivering robust controls.
9	Leading, coaching, motivating branch staff to deliver world class performance. Actively engaging them on strategy and execution. Ensuring world class team work.
10	Having a dynamic focus on delivering revenue objectives, and effective cost management programs through unconventional and out-of-box thinking.

KNOWLEDGE AND EXPERIENCE

Knowledge & Skills	Graduate from a recognized university (preferably Masters in Business / Related Subject)
Experience Profile	Min 3 years of experience as a branch manager (a professional with exceptional performance in banking may also be considered)
Behavioural Competencies	High integrity, confident, strong communication (English/Urdu written/spoken), analytical mind, energetic, positive minded, team-player, relationship management & team management skills

Job Location

Karachi

Additional Information

Any other work assigned by Management

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position please share your resume at [email protected] Do not forget to mention the title of the position in the subject of your email.

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Branch Manager

JOB Description

PRINCIPAL ACCOUNTABILITIES

KNOWLEDGE AND EXPERIENCE

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