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Sr. Officer / Officer Fraud Detection

Grade
OG-II /OG-III

JOB Description

  • Performs timely and proper review of suspected fraud transactions in system/reports
  • Timely calling to customers against suspicious transactions
  • Blocking of suspicious card/accounts in case of disputed transaction in case of suspicion / no contact, account may be blocked temporarily (Depending on case to case basis) and case may also be referred to MCB branch.
  • Ensuring timely handling of fraudulent disputed transactions through FTDH system.
  • Handling database on M.S. excel and communicating via. other software of MS office
  • Reporting of system related issues to IT for FIX
  • To maintain data/records as per record retention policy of the Bank
  • To follow the IT security policy of the Bank.

KNOWLEDGE AND EXPERIENCE

Experience:

  • 01 to 03 years. Graduate/Masters with Understanding of Detection Functions, Cards Detection and Product Knowledge.
  • Ability to work with little to no supervision while performing duties
  • Readily available for flexible shift timing

Job Location

  • Lahore / Karachi

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position please share your resume at [email protected] Do not forget to mention the title of the position in the subject of your email.

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