MCB Lite presents a payments solution that promotes social connectivity while allowing you to save time and money. With MCB Lite, you can make unlimited free payments using a Visa/Paypak Card and a Mobile Wallet. The MCB Lite Account is a branchless banking account associated with your mobile number and can be conveniently managed through the MCB Lite App installed on your mobile phone.

Your MCB Lite Mobile Wallet is just like your real-world wallet in which you store money based on how much you need and it just functions as your bank account. Through this you can send money to MCB Bank and other bank accounts, buy top-ups, pay utility bills and so much more all through your mobile phone. Click here for an updated list of IBFT Banks.

Please Call our 24/7 Helpline 021-111-000-622 or Visit any nearest MCB Branch

• Utility bill payments
• Mobile bill payments & Top Ups
• Funds transfer to CNIC, any bank account or mobile account
• International home remittances
• Push and pull amount from his / her linked account

There are three types of MCB Lite Wallet/Account mentioned below:

• Level 0
• Level 1
• Level 2

You can apply for MCB Lite through any of the following ways:

• Call us at 24/7 MCB Helpline 021-111-000-622
• Visit any of the Lite enabled Branches MCB Lite Touchpoints.pdf

Your Mobile number is your MCB Lite Account number.

Account is opened in real-time

No, you cannot hold a joint account for MCB Lite.

All MCB Lite Mobile Wallets are current accounts.

No, you do not receive a Cheque book for your MCB Lite Mobile Wallet.

Customer can call on MCB help line 021-111 000 622 / visit any nearest branch for level up gradation

No, at this point in time one Mobile Wallet can be issued on one valid CNIC only.

There are no charges of upgrading to either MCB Lite 1 or 2.

No. You are not allowed to transfer ownership of your Lite Account. If you are no longer using it, you need to request closure of your MCB Lite Account

Customer needs to call on MCB help line 021 111 000 622 / visit any nearest branch for conventional account linking.

Customer needs to call on MCB help line 021 111 000 622 / visit any nearest branch for conventional account linking.

To open an MCB Lite Account, applicant needs to be a minimum of 18 years or above, have a valid CNIC and a PTA registered mobile number in his / her name.

You can request for a Lite Card (Visa/PayPak) through.

• MCB Branches
• MCB Helpline 021-111-000-622

You can request for a Lite Card change request from (Visa to PayPak / PayPak to Visa) through call center.

There is no minimum balance requirement for the branchless banking account.

No, this service is not restricted to any specific telecom provider. This means that it is compatible with both prepaid and postpaid connections from any mobile network of Pakistan.

No, you don’t. This service will work on any internet enabled mobile phone.

While your MCB Visa Debit Card is linked to your conventional bank account, your MCB Lite Card is a Visa enabled card, which is linked to your MCB Lite Mobile Wallet. It provides you with the same flexibility of a Visa Debit Card. It can be used at ATMs or at any POS, locally and internationally. It can also be used for online shopping. The only difference is in the transaction limits that are levied on your MCB Lite Mobile Wallet depending upon your choice of package.

It will be delivered to you within 7 working days* if you order online or through our call center. * Subject to courier delays.

The validity period of your card is 5 years from the date of issue.

After you have received your MCB Lite Debit card, call the MCB helpline at 042-111-000-622 or visit your nearest MCB ATM to activate and set your card’s ATM PIN.

No, your MCB Lite ATM transactions are free of cost on MCB ATMs. There are switch charges on ATMs of other banks. Similarly, charges would also apply on international ATM transactions. quick links/mcb schedule of charges

You will set your ATM PIN Via MCB ATM machine or through IVR when you call our Helpline (021-111-000-622) to activate your MCB Lite Card.

You must report your lost or stolen card immediately by calling our 24/7 Helpline at 021-111-000-622(MCB Bank).

Yes, you can you use your MCB Lite (Visa) Card at any ATM or POS machine around the world that is powered by VISA.

NOTE: As per SBP instructions Activation of Internet Session/Ecommerce/International transactions will be allowed only for MCB Lite Level 2 accounts. MCB Lite Level 0 and Level 1 account holders cannot avail this facility as they need to upgrade level to level 2.

The Home Remittance Account is a unique bank account connected to your mobile number, allowing you to conveniently manage it using your phone. This account is specifically designed to cater to customers who receive international remittances, offering customized features and limitations.

Lite Remit is a sub wallet associated with MCB lite Mobile Wallet. There is a seamless experience for customers i.e., account number for MCB Lite Wallet and Lite Remit will be the same (Mobile No.) and customers may operate both wallets with single login through Lite App.

Existing MCB Lite Mobile Wallet holders having all levels can subscribe to Lite Remit. Level 0 account will automatically be upgraded to Level 1 upon Lite Remit registration.

• Daily cash withdrawal limit: PKR 50,000
• Monthly cash withdrawal limit: PKR 500,000
• Maximum HRA Balance: PKR 1500,000
• Debit from HRA limit: PKR 100,000
• Mobile Top ups daily Limit: PKR 5,000

Immediately call MCB Contact Centre at 042-111-000-622 to report your transaction.

Your HRA Account Number is your mobile number provided while registering your MCB Lite Remittance Account.

No minimum initial deposit required to open a Lite Home Remittance Account.

Provide your Registered MCB Lite Account number to your sender/mobile number to receive international remittance in HRA account.

No fee is applicable on receiving funds through Lite Home Remittance Account.

There is no restriction on receiving home remittance on a daily basis. However, you can keep a maximum balance of PKR 1,500,000/ in your Lite Home Remittance Account.

For a detailed overview of the fee and charges, please view the Charges and Limit’s section. quick_links/mcb-schedule-of-charges

There is no minimum limit requirement for your MCB Lite Mobile Wallet. However, zero balance wallets are disabled if “annual fee” is not recovered.

Customer will be charged joining/ annual fee as per schedule of Bank charges. ( https://www.mcb.com.pk/quick-links/mcb-schedule-of-charges )

You can deposit funds in to your MCB Lite Mobile Wallet by visiting your nearest MCB Bank Branch. You will be required to fill out a Deposit Slip, a copy of which you will keep as proof of deposit.

Additionally, MCB Bank Customers can request to link their MCB Bank Account to their MCB Lite Mobile Wallet in order to easily move funds between the two, absolutely free of cost. Simply call our Call Center on 021-111-000-622 to get this service activated.

Yes, anyone can deposit money into your Mobile Wallet. All s/he needs to do is go to an agent or MCB Bank Branch, fill out a deposit slip and provide your mobile number.

There are No charges for depositing funds in your account, however IBFT charges may apply as per the SOBC.

Customer will be charged joining/ annual fee as per schedule of Bank charges.. quick links/mcb schedule of charges

The maximum limit of cash deposit over the counter is PKR 25000 per day.

Funds are reflected on real-time basis.

You will receive the Login PIN SMS as soon as your mobile wallet is created. This SMS will contain a link to set your Mobile Wallet Login PIN (link is accessible for 24 hours, after 24 hours link will be expired and you will have to contact MCB helpline at 021-111-000-622 for a new link)

You should contact us immediately on our helpline at 021-111-000-622(MCB Bank).

Simply call at 021-111-000-622 (MCB Bank) to reset your Mobile Wallet PIN.

You can withdraw money from your MCB Lite Mobile Wallet through the following ways:

• Any 1-Link/VISA powered ATM
• MCB Bank Branches

Funds can be withdrawn instantly without any delays

You can check the balance through your MCB Lite Application or contact MCB Helpline 021-111-000-622

Yes. An SMS notification will be sent on your registered mobile number for every transaction from 8425.

No, Balance inquiries are free of charge.

Yes, you can check your mini statement through MCB lite application, and for detailed statement by visiting any nearest MCB branch.

Yes, you can through MCB Lite application.

You can transfer funds to any other bank through MCB Lite App

Yes, you can transfer money to any MCB Bank customer through your Mobile Wallet. All you need is your beneficiaries account number or mobile number.

You can add mobile operators, utility bill companies, a friend or anyone else you transact frequently with to your quick pay list. For example, if you want to add a friend, simply add your friends name in the “Add to Quick Pay” field while sending money to him/her.

Once successfully added, you will receive a confirmation SMS on your registered mobile number

Please refer Schedule of Bank Chargeshttps://www.mcb.com.pk/quick-links/mcb-schedule-of-charges

Funds are transferred instantly without any delays.

Please refer to the updated Schedule of Charges available at https://www.mcb.com.pk/quick-links/mcb-schedule-of-charges

Please call MCB Helpline at 021-111-000-622 to confirm bill payment status.

You can pay utility bills, Mobile bills and top ups.

Yes, the Mobile Wallet is a safe and secure way to make payments, because:

Information is not stored on your mobile phone which means that your PIN is never exposed even if your mobile handset is lost or stolen.

All transactions are secured with Advanced Encryption Methodologies.

In case your mobile phone gets stolen, your Lite Account will not be compromised as:

• No information is stored in your mobile phone.
• All transactions are secure since no transaction is completed without entering your PIN.
You should also report it to MCB Helpline at 021-111-000-622 to temporarily block your account. You can unblock your Account later by calling helpline.

You can view your MCB Lite mini statement through your Mobile Wallet. Simply log onto www.mcblite.com and select “mini statement” or request for an e-statement by calling the MCB Bank Call Center on 021-111-000-622 (MCB Bank).

Yes, you can access the service using your own phone if you are on international roaming and enjoy the full experience of your MCB Lite Wallet and its features. However, you will not receive SMS alerts associated with the service since they will be sent to your registered mobile number.

Please call on MCB helpline 021-111-000-622

Yes, you can contact MCB helpline at 021-111-000-622 to reset PIN

To initiate address change request, you can visit nearest MCB branch or call on MCB help line 021-111-000-622.

You can close your MCB Lite Account by calling MCB Helpline at 021-111-000-622 or visit MCB branch.

If you think there have been fraudulent transactions on your Mobile Wallet, you should contact us immediately on 111-000-622(MCB Bank) or +92-21-111-000-622(MCB Bank) from overseas.